The Cap Collection
Frequently Asked Questions
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Yes. UK delivery is included in the £49 price.
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It has an adjustable back strap, so you can adjust the fit.
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To keep your cap looking its best, spot clean it with a soft, damp cloth and a little mild soap. Avoid machine washing, soaking, bleach and tumble drying. Don’t scrub the embroidery. Reshape the cap and leave it to air dry naturally.
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Changed your mind? Contact us within 14 days of receiving your order, quoting your order number. You then have a further 14 days to send the cap back. You’re welcome to try it on to check the fit; please return it in its original condition, unworn and unwashed. Return postage for a change-of-mind return is your responsibility.
If your cap arrives faulty, damaged or incorrect, contact us and we’ll arrange a return at our expense. We’ll refund you within 14 days of receiving the returned cap or proof that you’ve sent it back. Your statutory rights are unaffected.
The 14-day cancellation period and further 14 days to return are the standard UK rules for online goods.